Online: Tech Support

Empowering, Expert Tech Support. 

If you're looking for a reliable, friendly and sparkly rainbow unicorn to magic away all your digital dilemmas then you've come to the right place. Bianca has a passion for empowering online business owners, NGOs and more to automate the tech in their organisations to improve their reach and grow their client base.

Through years of experience in the tech VA space, Bianca has a vast knowledge and experience in supporting organisations of all sizes.

Coaching & Consultation

Tech Support Consultation

A one-on-one consultation that provides personalised tech support advice, website evaluation, hosting recommendations, and email marketing strategies for organisations.

Available to purchase as one offs or as monthly retainers.

  • Standalone Online Consultation: R697
  • Online Consultation with online presence review: R997
  • Ad-Hoc Online Tech Support Coaching follow up calls: R497

Tech Support Coaching

Regular one-on-one consultations that provide personalised tech support advice, website evaluation, hosting recommendations, and email marketing strategies for organisations.

Monthly Tech Support Coaching requires a minimum 6 month commitment.

Online Calls:

  • Monthly Call - R597 per month
  • Bi-Weekly Calls - R1097 per month
  • Unlimited Calls - R1997 per month*

Add additional email and chat support for R550 per month. 

*Please note calls will have actionable homework that is required to be completed before booking the next call. 

In person packages are available on request and will be quoted based on your needs. 

Tech Support Packages

NGO Tech Support Subscriptions

Monthly subscription packages that provide ongoing tech support, online marketing strategy and support for non-profit organisations. Strategy and support covers website, social media and email marketing. Packages all include consultation and support around free technology for NGOs. 

These packages are priced specifically for registered non-profit organisations.

Pegasus R799 a month

This plan is designed to support the organisation with existing platforms that need to be optimised or support provided. 

  • Tech Support over Email and chat
  • Marketing Plan and Strategy advice
  • Email Marketing Platform support with existing platform
  • Two online coaching calls per year
  • Free Tech Platform advice and assistance
    • Google for NonProfits
    • Canva for NonProfits
    • Payment Gateways

Unicorn R1299 a month

This plan is designed to be added onto an Online Growth Plan from KABB Solutions. 

  • Tech Support over Email and chat
  • Marketing Plan and Strategy advice
  • Website tech support outside of the KABB plan
  • Email Marketing Platform set up and support
  • Social Media strategy and support (1 platform)
  • Monthly online coaching call 
  • Free Tech Platform advice and assistance
    • Google for NonProfits
    • Canva for NonProfits
    • Payment Gateways

Additional Social Media Platforms are charged at R399 per month per platform. 

**For all plans above, in-person meetings are charged at R499 per hour. 

Tech Support Packages

Monthly subscription packages that provide ongoing tech support, online marketing strategy and support for small to medium businesses. Strategy and support covers website, social media and email marketing. Packages all include consultation and support around technology choices and optimisation. 

Alicorn R2499 a month

This plan is designed to support the organisation with existing platforms that need to be optimised or support provided. 

  • Tech Support over Email
  • Marketing Plan and Strategy advice
  • Email Marketing Platform support with existing platform
  • 30 minute Monthly online meeting

Magicorn R4999 a month

This plan is designed to be added onto an Online Growth Plan from KABB Solutions. 

  • Tech Support over Email and chat
  • Marketing Plan and Strategy advice
  • Website tech support outside of the KABB plan
  • Email Marketing Platform set up and support
  • Social Media strategy and support (1 platform)
  • Monthly online coaching call - 1 hour

Additional Social Media Platforms are charged at R699 per month per platform. 

**For all plans above, in-person meetings are charged at R499 per hour.